HCA 545 Module 1 DQ 1
HCA 545 Topic 1 Discussion Questions 1 and 2
Using the example of a governance team following a major change process, discuss a situation in which you were involved. Include the problem, the team members involved, identification of stakeholders, processes followed, etc. How effective was the team approach? What major challenges did the team face and how were they resolved? What could your team have done to be more effective?
HCA 545 Module 1 DQ 2
The text discusses the characteristics of complex adaptive systems and managing those systems. How do such systems differ from traditional management systems? How are they the same?
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Re: Module 1 DQ 2
The text discusses the characteristics of complex adaptive systems and managing those systems. How do such systems differ from traditional management systems? How are they the same?
The traditional system and Complex Adaptive Systems, which are under complexity science, differ in a variety of ways.
- Roles: The traditional system emphasizes management and chain of commands while complex adaptive systems focus on leadership and collaboration.
- Method of mobilizing people: In the older system, the control is done by the highest in the hierarchy. Information goes down a unidirectional channel through commands. The newer system however utilizes positive and negative reinforcements, recognizing achievements and focusing on the behavior rather than the person when rectification is needed.
- Measuring improvements: In the traditional way of organizing healthcare systems, one way of measuring improvements is through realization of activities that were deemed necessary to develop a system. Ticking all activities in a checklist means success. On the other hand, Complex Adaptive Systems allow diverse ways on achieving success, measuring outcomes instead of activities.
- Focus of Success: In the traditional system, focus of achieving improvements is through efficiency of each component. Complexity science looks at agility, the trends and changes within the organization.
- Working Relationships: With the newer system, personal commitments describe work relationships as compared to contractual work with the older system. This coincides with the method of improvement that looks at accomplished activities regardless of the people behind the success in the traditional system. In contrast, Complex Adaptive Systems create work commitments from people who become experts in the process. This becomes part of process improvement.
Organizational Network and Design: While the older system deals with hierarchy that is adamant about its organizational design, a complex adaptive system is heterarchical that allows dynamic self-organization.
They are the same because the intelligence resides in the whole system. This means that, while different individuals may hold specific knowledge or differing interpretations of a common reality, no one person is capable of processing all the information within the system. Self-organizing systems produce intelligence only when they have the capacity to process the diversity of knowledge that resides within the entire system. Thus, organizations are most intelligent when they have a rich diversity of perspectives and the means to aggregate their collective intelligence.
References: HCA 545 Topic 1 Discussion Questions 1 and 2
Boynton.B (2016) Complex Adaptive Systems in Healthcare: A Leader’s Perspective – Part 1.Retrieved from https://www.manageupprm.com/blog/2016/4/11/complex-adaptive-systems-in-healthcare-a-leaders-perspective-part-1
Collins. R (2017) The Management Wisdom of Complex Adaptive Systems. Retrieved from http://optimityadvisors.com/insights/blog/management-wisdom-complex-adaptive-systems HCA 545 Topic 1 Discussion Questions 1 and 2
ADDITIONAL INSTRUCTIONS FOR THE CLASS
Discussion Questions (DQ)
- Initial responses to the DQ should address all components of the questions asked, include a minimum of one scholarly source, and be at least 250 words.
- Successful responses are substantive (i.e., add something new to the discussion, engage others in the discussion, well-developed idea) and include at least one scholarly source.
- One or two sentence responses, simple statements of agreement or “good post,” and responses that are off-topic will not count as substantive. Substantive responses should be at least 150 words.
- I encourage you to incorporate the readings from the week (as applicable) into your responses.
Weekly Participation
- Your initial responses to the mandatory DQ do not count toward participation and are graded separately.
- In addition to the DQ responses, you must post at least one reply to peers (or me) on three separate days, for a total of three replies.
- Participation posts do not require a scholarly source/citation (unless you cite someone else’s work).
- Part of your weekly participation includes viewing the weekly announcement and attesting to watching it in the comments. These announcements are made to ensure you understand everything that is due during the week.
APA Format and Writing Quality
- Familiarize yourself with APA format and practice using it correctly. It is used for most writing assignments for your degree. Visit the Writing Center in the Student Success Center, under the Resources tab in LoudCloud for APA paper templates, citation examples, tips, etc. Points will be deducted for poor use of APA format or absence of APA format (if required).
- Cite all sources of information! When in doubt, cite the source. Paraphrasing also requires a citation.
- I highly recommend using the APA Publication Manual, 6th edition.
Use of Direct Quotes
- I discourage overutilization of direct quotes in DQs and assignments at the Masters’ level and deduct points accordingly.
- As Masters’ level students, it is important that you be able to critically analyze and interpret information from journal articles and other resources. Simply restating someone else’s words does not demonstrate an understanding of the content or critical analysis of the content.
- It is best to paraphrase content and cite your source.
LopesWrite Policy
- For assignments that need to be submitted to LopesWrite, please be sure you have received your report and Similarity Index (SI) percentage BEFORE you do a “final submit” to me.
- Once you have received your report, please review it. This report will show you grammatical, punctuation, and spelling errors that can easily be fixed. Take the extra few minutes to review instead of getting counted off for these mistakes.
- Review your similarities. Did you forget to cite something? Did you not paraphrase well enough? Is your paper made up of someone else’s thoughts more than your own?
- Visit the Writing Center in the Student Success Center, under the Resources tab in LoudCloud for tips on improving your paper and SI score.
Late Policy
- The university’s policy on late assignments is 10% penalty PER DAY LATE. This also applies to late DQ replies.
- Please communicate with me if you anticipate having to submit an assignment late. I am happy to be flexible, with advance notice. We may be able to work out an extension based on extenuating circumstances.
- If you do not communicate with me before submitting an assignment late, the GCU late policy will be in effect.
- I do not accept assignments that are two or more weeks late unless we have worked out an extension.
- As per policy, no assignments are accepted after the last day of class. Any assignment submitted after midnight on the last day of class will not be accepted for grading.
Communication
- Communication is so very important. There are multiple ways to communicate with me:
- Questions to Instructor Forum: This is a great place to ask course content or assignment questions. If you have a question, there is a good chance one of your peers does as well. This is a public forum for the class.
- Individual Forum: This is a private forum to ask me questions or send me messages. This will be checked at least once every 24 hours.